Privacy Policy

1. Information We Collect

We collect information that you actively provide and information that is automatically gathered when you use our Service:

Personal information you provide:

• Full name and email address (during registration)
• Password (stored securely using industry-standard hashing)
• Payment information (processed securely by Stripe and PayPal — we do not store card numbers)
• Social media profile information (if you sign in via Google)
• Any information you include in support requests or communications

Information collected automatically:

• IP address, browser type, operating system, and device information
• Pages visited, time spent, referring URLs, and navigation patterns
• Download history and template usage patterns
• Cookies and similar tracking technologies (see Section 5)

2. How We Collect Information

We collect personal information when you:

• Create an account or sign up for a subscription
• Use our website, PowerPoint Add-in, or Google Slides Add-on
• Contact us via email, live chat, or our contact form
• Subscribe to our newsletter or marketing communications
• Interact with us on social media platforms

3. How We Use Your Information

We use collected information for the following purposes:

• Service delivery: Providing access to templates, add-ins, and account features
• Account management: Processing subscriptions, billing, and authentication
• Communication: Sending order confirmations, support responses, and important updates
• Improvement: Analyzing usage patterns to improve our products, features, and user experience
• Marketing: Sending promotional content about our services (with opt-out available)
• Legal compliance: Meeting regulatory requirements and protecting our legal interests

We only collect and process personal information when we have a legitimate reason to do so, and we never collect more data than is reasonably necessary.

4. Sharing & Disclosure

We do not sell your personal information. We may share your data with:

• Payment processors: Stripe and PayPal for secure billing
• Hosting providers: AWS for secure data storage and server infrastructure
• Analytics services: Google Analytics for understanding usage trends (anonymized)
• Email services: For transactional emails and marketing communications
• Legal authorities: When required by law, court order, or to protect our legal rights

All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Essential cookies: Maintain your session, remember login status, and enable core functionality
• Analytics cookies: Understand how visitors use our site to improve performance and content
• Preference cookies: Remember your settings, language, and display preferences

You can control cookie settings through your browser preferences. Disabling essential cookies may affect site functionality.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data in transit
• Secure password hashing (passwords are never stored in plaintext)
• Regular security audits and vulnerability assessments
• Access controls limiting who can view personal data within our organization

While we take all reasonable precautions, no method of electronic storage is 100% secure. You are responsible for choosing a strong password and keeping your credentials confidential.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Active accounts: Data is retained for the duration of your subscription
• Cancelled accounts: Core account data is retained for up to 12 months in case of reactivation
• Legal obligations: Billing and transaction records may be retained as required by tax and financial regulations

When data is no longer needed, it is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Portability: Request your data in a portable, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at support@ppt-design.com. We will respond within 30 days.

9. Children's Privacy

Our Service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

10. International Transfers

Your personal data may be stored and processed in the United Kingdom, the European Economic Area, or the United States, where our servers and third-party providers are located. When transferring data internationally, we ensure appropriate safeguards are in place in compliance with applicable data protection laws (including GDPR for EU/UK residents).

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you by email or through a prominent notice on our website. The "Last updated" date at the top of this page indicates when the policy was last revised.

12. Contact & Data Deletion

For any privacy-related questions, data access requests, or to request complete deletion of your account and all associated data:

• Email: support@ppt-design.com
• Web: ppt-design.com/contactus